Silver
Ticket Submissions Only
36-48 Hours Reply Time
Knowledge Base
Gold
$
Live Chat for Super Admins & Admins.
Ticket Submissions for everyone else (With high-priority support)
24 - 34 Hours Reply Time
Knowledge Base
Platinium
$
Dedicated Customer Support Manager
Dedicated Priority Support Channel (Slack)
Live Chat for Admins & Managers
Ticket Submissions with High-Priority Support
Knowledge Base
Zoom Meetings *
12-24 Hours Reply Time